2714 Washington Street, Suite C
Greenville, Texas 75401
Information You Provide to Us
Communications with Us. We may collect personal information from you such as email address, phone number, or mailing address when you request information about our Website, sign up for our newsletter, request customer or technical support, or otherwise communicate with us
Customer Service and Support. If you call or otherwise interact with Aquila Research Group’s customer service and support, we may collect the information you provide to our representatives. In addition, we may record telephone calls between you and our representatives for training and quality assurance purposes.
Interactive Features. Aquila Research Group may offer interactive features such as commenting functionalities, collaboration tools, forums, chat Website, and social media pages. Aquila Research Group and other individuals who use our Website may collect the information you submit or make available through these interactive features. Any information shared on the public sections of these channels will be considered “public” and will not be subject to the privacy protections referenced herein. By using these interactive features, you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.
Conferences, Trade Shows, and other Events. We may attend conferences, trade shows, and other events where we collect personal information from individuals who interact with or express an interest in Aquila Research Group and/or the Website. If you provide us with any information at one of these events, we will use it for the purposes for which it was collected.
Information We Collect Through Your Use of the Website
We may collect certain information automatically when you use the Website. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (including inferred location based off of your IP address), Internet service provider, pages that you visit before, during and after using the Website, information about the links you click, information about how you interact with the Website, including the frequency and duration of your activities, and other information about how you use the Website. Information we collect may be associated with accounts and other devices.
Cookies. Cookies are small text files placed in device browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Website may not work properly.
Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Website that collects information about engagement on the Website. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
Analytics. We may also use Google Analytics and other service providers to collect and process analytics information on our Website. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Site by going to https://tools.google.com/dlpage/gaoptout.
Information from Other Sources
Our Customers. If you use our Website on behalf of an organization (e.g., your employer), that organization may provide us with information about you so that we can provision your account.
Third Party Website and Organizations. We may obtain information about you from other sources, including through third-party Website and other organizations. For example, if you access or use our Website through a third-party application, such as a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings.
How We Use Your Information
We process personal information for a variety of business purposes, including:
To provide the Website or Information Requested;
Fulfill our contract with you or the organization on whose behalf you use the Website;
Assess the needs of your business to determine suitable products;
Manage your information;
Process payment card and/or other financial information to facilitate your use of the Website;
Respond to questions, comments, and other requests;
Provide access to certain areas, functionalities, and features of our Website; and
Answer requests for customer or technical support;
Pursue legitimate interests, such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
Measure interest and engagement in the Website;
Develop of new products and Website;
Improve our products and Website;
Ensure internal quality control and safety;
Carry out audits;
Communicate with you about activities on the Website and changes to our agreements;
Prevent and prosecute potentially prohibited or illegal activities;
Enforce our agreements; and
Comply with our legal obligations.
Operationally Necessary. This includes Technologies that allow you access to our Website that are required to identify irregular behavior, prevent fraudulent activity and improve security or that allow you to make use of our functions;
Performance Related. We may use Technologies to assess the performance of our Website, including as part of our analytic practices to help us understand how our visitors use the Website;
Consent. Aquila Research Group may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
How We Disclose Your Information
Your Organization. If you use our Website on behalf of an organization (e.g., your employer), that organization may: (i) access information associated with your use of the Website including usage and other data (e.g., who has accessed, shared, amended, created, edited, or deleted Documents), and the contents of the communications and files associated with your account; and (ii) control and administer your account.
Service Providers. We may share any personal information we collect about you with our third-party service providers. The types of service providers to whom we entrust personal information include service providers for: (i) the provision of the Website; (ii) the provision of information, products, and other Website you have requested; (iii) marketing and advertising; (iv) payment processing; (v) customer service activities; and (vi) the provision IT and related Website.
Affiliates. We may share personal information with our affiliated entities.
Business Partners. We may provide personal information to business partners to provide you with a product or service you have requested. We may also provide personal information to business partners with whom we jointly offer products or Website.
Interest-Based or Personalized Advertising. Through our Website, Aquila Research Group may allow third-party advertising partners to set Technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other Website) for purposes of delivering personalized advertisements to you when you visit third party Website within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.” If you prefer not to share your personal information with third party advertising partners, you may follow the instructions below.
Disclosures to Protect Us or Others. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our or others’ rights, property, or safety; (iii) to collect amounts owed to us; (iv) when we believe disclosure is necessary or appropriate to prevent financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (v) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
General. You may have the right to object to or opt out of certain uses of your personal information.
The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from advertisers that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, https://www.youronlinechoices.eu/ and www.aboutads.info/choices/.
Please note you must separately opt out in each browser and on each device.
“Do Not Track”. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Individual Rights in Personal Information
In accordance with applicable law, you may have the right to: (i) request confirmation of whether we are processing your personal information; (ii) obtain access to or a copy of your personal information; (iii) receive an electronic copy of personal information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) restrict our uses of your personal information; (v) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed personal information; (vi) withdraw your consent; and (vii) request erasure of personal information held about you by Aquila Research Group, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us as set forth below.
We will process such requests in accordance with applicable laws. To protect your privacy, Aquila Research Group will take steps to verify your identity before fulfilling your request.
Security of Your Information
By using the Website or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website. If we learn of a security system’s breach, we may attempt to notify you electronically by sending a notice through the Website or by sending an e-mail to you.
Third Party Websites/Applications
The Website may contain links to other websites/applications and other websites/applications may reference or link to our Website. These third-party Website are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
The Website are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any child’s personal information in violation of applicable law, we will promptly take steps to delete such information.